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Friday, July 04, 2008
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News River

Free Source Of Business Cases For Faculty

posted 13 hours 3 minutes ago on Ask Dr. Kirk

Professor Diane Clements (Monroe Community College) shared with the Twitter community this link to free cases to use in business classes. These cases are designed so students can examine real business issues in marketing, finanace, strategy,...
Avoiding the DISS-ciple

posted 13 hours 49 minutes ago on carpe factum

Did you know that if you flip the syllables on the word mentor, with a slight adjustment you get the word torment? Two decades into the professional world, I've had the opportunity to have a mentor as well as be...
Employment Law Cheat Sheets are a Gem

posted 14 hours 3 minutes ago on Rush On Business

Employment law guru Mark Toth has some very helpful "cheat sheets" covering the Family Medical Leave Act (FMLA), the Americans with Disabilities Act...

Daily Digest

posted 14 hours 31 minutes ago on Get A New Browser

Cut Jobs / Cut Advertising? Tough Choice?

posted 14 hours 34 minutes ago on Insight Advertising

What's it going to be? Lay some folks off or cut advertising? For many companies, large and small, this is the discussion going on in in hushed tones in closed door meetings. Stop and think... I bring this up because...
Are you simplifying things for your customers?

posted 22 hours 55 minutes ago on Drew's Marketing Minute

Everything about our lives is complicated, noisy and overcrowded.  Which is why we are so drawn to simplicity in design and process.  A large part of the iPhone's success is because of it's simple elegance.

Check out this...

Place branding: you CAN get there from here

posted 1 days ago on Stories by REL

In my last post, I said communities usually fall short in the execution stage of their "rebranding" efforts. After the logo and tagline is put into place, they expect hordes of new...

Check Out This Funny Video On Fonts!

posted 1 days ago on Ask Dr. Kirk

Timothy Johnson sent me this link to a great video spoofing fonts. Note that Times New Roman takes a leadership role!
Daily Digest

posted 1 days ago on Get A New Browser

3 Ways Not to Drive Customers "LOOPy" on Hold

posted 1 days ago on QA QnA

The subject of placing callers on hold came up at a client's managers meeting yesterday. It always amazes me when companies have no clue what their customers experience while on hold. Most managers and CSRs go about their business without...
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